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Monthly Archives: November 2019

They took her away last night.  Don’t know where.  Noone has phoned us as promised.  Not been able to sleep last night.  At 4 a.m went round to Elizabeth’s flat to make sure the lights were off and the door had been locked.

The team responsible for the neglect to my daughter are Enfield Community Rehab and they are based at Park Avenue in Bush Hill Park Enfield.

Elizabeth has been in her own flat since July and not a scrap of support has been provided leaving her to turn to emergency services.    I had been going round at the weekend to help her in the flat but I was astonished that nothing whatsoever was provided.    She is with the wrong team –   they have had ample time to put in a support worker and I have been trying to get direct payments so I can provide a “buddy” / support worker myself which I would have done well and truly before now.

All this had led to Elizabeth’s decline.   She has no support in going to get blood tests done, no support in budgeting, no support in going out to groups and expected to do everything on her own.   She is off medication after 14 years and suffering from chronic pain.   She is treatment resistant – a non metaboliser of the drugs.

Elizabeth has been sent to one private “prison” style hospital after another and all they have done is drug her.

Now I am most concerned as to where she is as no one tells you a thing.

I would like my daughter to be transferred to another team.  It is constantly mentioned throughout the files she is autistic and mild LD but at Huntercombe she was mentioned as having high spectrum aspergers.

It surely does not cost much to supply a support worker to someone who has suffered enormous abuse not only on their local wards and under private sector but under community care also.  At Moti Villa Elizabeth was dreadfully abused and this was covered up.  I have the files to prove it and then Enfield council tried to appoint the very social worker who has written nastily in the files about me as the Nearest Relative.

So Elizabeth was not on a section or CTO and living in the community for the first time had nice accommodation.  I’m absolutely heartbroken by the neglect of this team who have written so nastily in the files behind our back and done nothing to support Elizabeth as what was needed was a support worker and one who can communicate with someone who has aspergers.

It grieves me I am having to write this not even knowing where my daughter is right now.

Just to reflect Enfield Community Rehab is the team who have wasted so much public money with the emphasis on getting rid of me as Nearest Relative and trying to deprive liberty and even sever contact back in 2014.   Prior to the Ct of Protection case I had to threaten legal action against individuals because medication was being deprived for FOUR not 2 days.

They wanted her returned to a care home hundreds of miles away in Northampton where she had no food at the weekend and was expected to manage on £30 per week or else go without food.   CQC rated good and the inspector disgracefully put her own viewpoints down which is recorded in the files.

They were slated in the Ct of Protection – I wonder how much this cost.

Prior to this Bromley Court because I disagreed with Section 3.

Then Royal Ct of Justice where they tried to get rid of me as NR but I presented the Judge with enormous evidence of bullying and proved lies written in the court papers.   No Elizabeth’s sister was not consulted as mentioned.  I had to spend a lot of time altering these court papers and presenting my own when I represented myself in court.

All of these court Hearings and Tribunals cost a fortune.   To force Elizabeth onto a CTO was a waste of time and she went missing on both CTO and S3 from the hospital.

Elizabeth is so mixed up and damaged by drugging of 14 years or so and being drugged on a drug previously found to be allergic to that is Risperidone.   None of the Doctors seem to care.    The worst culprits were Huntercombe Roehampton where Drs were informed that not only was Elizabeth allergic to Risperidone and had to be taken off it but also that she was a poor non metaboliser because I had unique tests done (P450 liver enzyme).    They couldn’t have cared less and then the drugging continued on Suffolk Ward.

The drugs given at enormous dosage over many years have caused injury – this is not a case of “illness” but injury.

What I would like to happen now is that Elizabeth is discharged back to her flat with a support worker in place to begin with on a daily basis even if it is only a few hours a day.

The care provided in these schemes is not right.   There is a support worker within who dishes out medication yet they are not qualified nurses and have little idea and all they do is learn on line.  The support workers provided in schemes under MH do not accompany someone out in the community and this is what Elizabeth needs.   She needed someone to go out with her and help her in the community during the week.

At the weekend I was going round, helping her in the flat, taking her shopping.  I would also take her swimming.

Surely a support worker would be cheaper than a private prison style hospital or even the local ward where it is all about medication.

Not a word as to where Elizabeth is right now sadly.

It is coming up for Xmas and I hope she will not be detained on a ward during this time.

So 14 years of long term drugging at enormous quantities is bound to affect someone when suddenly they cannot think straight any more,  do not know who they are any more.   This is the effect of long term drugging and care available under both NHS and private sector and to force vulnerable patients to take drugs previously found to be allergic to is disgusting.

Frequent injection of addictive of lorazepam on Suffolk Ward has come to my attention.

Anyway all this could have been avoided if the team under ENFIELD COMMUNITY REHAB had provided the basics ie support worker but since July nothing.    Elizabeth just started psychology but had only been going on two occasions.    Why does it take so long to put the basics in place.

Shockingly I have an email stating “its all about proving yourself as CC as to why institutional care would benefit Elizabeth.   That was written to CC Monowara Ahmed by Norma Johnson.    Apalling because I suppose this is where they get out of paying anything whatsoever.

Then GP at Carlton Hse Surgery Enfield cannot find the blood test results.   The blood test centre went out of their way to help.

Parts of the NHS is working well.    The Paramedics, the Police even but what is failing so many people like Elizabeth is care in the community and something needs to be done about this urgently.

 

 

 

 

Following on from two previous blogs, finally matters have been resolved in relation to my dispute, although not quite.

To summarise, EE accused me of ordering/receiving an Ipad and iPhone 8 and to begin with the Communication Ombudsman took their side and agreed that EE had done nothing wrong.  I was treated like a criminal and liar by my mobile phone provider who I had been a loyal customer since 2013.

The only thing I did wrong was to trust EE and I should have been thoroughly checking my bill.  I have been swamped with caring responsibilities with Elizabeth in and out of hospital that unfortunately I did not check my bill  as I should have done but that is no excuse for EE to state “you should have checked your text messages and responded if the devices (Ipad and iPhone X) were not for you.”.  I did not receive such a text message as I looked back to see if I had.

One customer services officer after another from their Head Office in Hatfield accused me of ordering an iPhone X and Ipad and receiving these devices at my home address which I did not.   Unfortunately  I took out a contract in April this year which I deeply regret and took the opportunity to query my bill which was high and I thought that Elizabeth was running up the high bill as she hardly had any data.  I wanted a new phone and the upgrade was for an iPhone 8.  When I queried my bill at Oxford Circus Branch  I specifically queried why the bill was high and did I have anything added to my account I was unaware of?  I was not told the truth.  I was led to believe I would be making a saving.  I found out towards the end of the month via a local branch of EE that I had been not only paying for the two contracts I agreed to but also for an iPhone X and Ipad that I never received and when my bill shot up to extortionate levels I cancelled the  the direct debit which was for everything.   I was faced with shocking treatment.     I received threatening letters that my credit rating would be ruined by EE and then EE got debt collection agency Arvato involved who were sending me frequent text messages demanding payment and phone calls during the day when I could not talk.    The debt was accruing to circa £1000.  I realised my once good credit rating was ruined and went to Experian for a full report and of course the reason for this was down to EE and the disputed debt.

To begin with Communication Ombudsman took EE’s side and I had to complain at inaccuracies within their investigation.   They kept saying that the courier firm could not produce a signature as this went beyond the time that they as well as EE could produce any verbal recordings of agreement to the contract I was alleged to have taken out.

I had been offered a deal of paying £90 by EE to back out of the contract I never entered into for the iPhone X and Ipad which I refused.

So in desperation, after getting nowhere with so many different customer services officers all sticking together with the same opinion and ignoring that I constantly stated I had not received the devices, I turned to courier firm DPD who, unlike EE, keep brilliant records that go back to January 2018 of all deliveries made.    I obtained a case reference number and submitted this to the Communication Ombudsman but when I was still being bombarded with demands for payment I went back to DPD couriers and spoke to two more customer services officers who were most helpful and sent me two separate emails stating that nothing was ever delivered to my home address on the disputed date.

After this proof, the Communication Ombudsman backed down and demanded that EE repay the amounts of the two devices and backdate this payment and sever the lines free of charge for the iPhone X and my own personal line.    However I am stuck in a contract – being what I took out in April this year in order to get the iPhone 8.  I am stuck in this contract for two years and am also paying for Vodafone contracts which are for one year.  I would never have taken out the EE contract had I known about the devices.

I then get a cheque from EE for just £615 and had to go through and check their figures only to find that they owed me an extra £275 –  I then had to report again to the Ombudsman I had not received the £275 and they suggested giving EE another 7 days.    I would advise that still no cheque for £275 has been received from EE despite allowing for these extra 7 days.

https://psychiatricabuseuk.com/2019/05/19/latest-position-with-ee/

https://psychiatricabuseuk.com/2019/05/04/you-cant-be-serious-ee-my-former-mobile-contract-provider/

I have written on numerous occasions to  CEO Marc Allera only to have a response from yet another customer services agent.  Not once has he had the courtesy to respond himself.

My treatment by EE has surmounted to bullying and being called a liar and thief in not so many words.

The whole matter has been so stressful and upsetting having to prove your innocence and then have your credit rating ruined.  This has now been put right but the lengths I have had to go to in this matter and not once did EE budge and raise their hands and say sorry until they were forced to by the Ombudsman.

So if any of you are customers of EE I would advise strongly to check thoroughly your bills and if devices are not received the courier firm DPD  are brilliant and have been so helpful.   I understand that EE produce wrong paperwork sometimes and my case has not been the only case of devices going missing.

I now have two contracts –  I hardly use the EE contract but the data on my Vodafone contract is far greater.

It would have been nice if EE had made even the slightest gesture to compensate for the hours I have spent looking into this matter and checking their figures but they have only apologised because they were forced to by the Ombudsman then I get an email saying they would be guided by the Ombudsman “that’s that then!”.    NO IT ISNT EE –  YOU STILL OWE ME £275 and whilst this is not much money it is the principle that counts.  I feel that EE should do better than that.

I would compare EE to BEHMHT in the way I have been treated when I stood up against  Elizabeth’s shocking treatment of enormous quantities of mind altering chemicals.

I have also had to chase up the compensation for Elizabeth’s false detention and this amounts to £1.   The figure calculated was far more than this because this went back to 2012 and the illegal detentions under X v Finland so this is a case where professionals in the NHS are well and truly protected when a vulnerable person spends time imprisoned but since TW v LBE and the Bostridge case it looks like the £1 cannot be challenged however we have been told that it could take a long time to receive the cheque for £1 which I wish to frame as a souvenir.

Message to Marc Allera of EE:  If I do not receive the £275 I will be calling at your Head Office in person.   I would be nice if EE could support some good causes such as Working to Recovery and Chy-Sawel

Message to BEHMHT –  Elizabeth would like the cheque ASAP for £1 for hours of illegal detention.

 

 

 

 

 

 

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